Safety Guidelines

Your safety is a priority at Up4it. This page explains the safety features built into the platform and provides practical advice for both Participants and Organizers.

1. Before You Join a Moment or Mood

If a Moment or Mood is only between you and friends you already know, risk is generally lower. If you join an Upcoming where you may meet unknown people, apply the safety measures below.

• Read the full listing. Review the description, location, requirements, and Organizer profile before joining.
• Check the Organizer’s profile. Look at their history of Moments and any public reviews.
• Prefer verified context. Join Upcomings with complete listings, clear rules, and transparent Organizer information.
• Know the cancellation terms. Understand the Moment Cancellation Policy and the Moments Participant Refund Policy before confirming a paid reservation.
• Assess your own capabilities. As noted in our Terms of Service, many activities carry inherent risks. You are responsible for confirming that you meet any minimum age, fitness, or skill requirements set by the Organizer.
• Tell someone where you are going. For in-person Upcomings with people you have not met before, share the location, organizer name, and expected duration with a trusted contact.
• Use a public first meetup plan. For first-time interactions, prefer public places, arrange your own transport, and avoid sharing sensitive personal information.

2. Before You Organise a Moment or Mood

• Be accurate and honest. Your listing must include complete and accurate information. Misleading or incomplete listings may lead to your account being suspended under our Content Policy.
• Set clear requirements. If your Moment has age restrictions, physical requirements, or other conditions, state them clearly in the listing so Participants can make an informed decision.
• Know your legal obligations. You are responsible for complying with all applicable laws, including those related to organising public gatherings. See Section 5 of the Terms of Service for more details.
• Respect Participant privacy. Handle any personal data shared with you by Participants in accordance with applicable privacy laws and our Participant Privacy Standards.

3. During a Moment

• Meet in public places first. For Moments involving people you have not met, choose a well-lit, public location.
• Trust your instincts. If something feels wrong, leave and contact us or local emergency services.
• Respect others. All members must comply with our Non-discrimination Policy and Content Policy at all times, including in person.

4. Reporting a Safety Issue

If you experience or witness unsafe behaviour, please report it immediately:

• In the app: Use the Report option on the relevant listing, profile, or Moment page.
• By email: Contact us at info@the-corner.io with as much detail as possible.

For content that may involve child safety, see our Child Safety Policy.

Up4it takes all safety reports seriously and will investigate them promptly. In cases of suspected criminal activity, we may notify law enforcement in accordance with our Law Enforcement Requests policy.

5. Extenuating Circumstances

If an unexpected circumstance makes it unsafe or impossible for you to attend or deliver a Moment, you may be eligible for protection under our Extenuating Circumstances Policy.

6. Contact

For urgent safety concerns, always contact local emergency services first. For non-urgent safety questions, email us at info@the-corner.io.