Moment Cancellation Policy
At Up4it, we aim to foster connections and facilitate meaningful events. However, we understand that plans can change. To maintain trust and transparency in our community, we’ve adopted a cancellation policy inspired by widely recognized standards, such as those used by Airbnb.
Please note: Up4it does not manage or guarantee user-organized events or commitments. While we provide a platform to help users coordinate activities and moments together, we are not a party to any agreement between users, and we are not responsible for cancellations, no-shows, or any associated disputes.
1. Flexible Cancellation
Section titled “1. Flexible Cancellation”Unless otherwise specified by the organizer of an event:
- A user may cancel a planned Moment or Mood at least 24 hours in advance of the scheduled start time without penalty.
- Cancellations made within 24 hours of the scheduled time may affect your community reputation and may lead to temporary or permanent limitations on certain features.
2. No-Show Policy
Section titled “2. No-Show Policy”If a participant does not show up to an event or activity without canceling in advance, this may result in a negative impact on their account status or future participation rights.
3. Organizer-Initiated Cancellations
Section titled “3. Organizer-Initiated Cancellations”Organizers may cancel events due to unforeseen circumstances. When this occurs, participants will be notified as early as possible.
Up4it does not issue refunds or offer guarantees for any external costs (e.g., transportation, tickets, or bookings) associated with Moments or Moods created via the platform.
4. Disputes and Conflicts
Section titled “4. Disputes and Conflicts”While we encourage users to resolve any disagreements respectfully and directly, Up4it does not mediate or arbitrate any disputes between users.
If we are notified of repeat abuses or inappropriate cancellation patterns, we reserve the right to take action, including but not limited to limiting access or suspending accounts.
5. Disclaimer of Responsibility
Section titled “5. Disclaimer of Responsibility”By using Up4it, you acknowledge and agree that:
- Up4it provides a facilitative platform only and is not a host, agent, organizer, or participant in any event or activity.
- All responsibilities and liabilities regarding cancellations, commitments, and communications remain solely between the involved users.
- Up4it shall not be held liable for any losses, damages, or inconveniences arising from cancellations or changes to user-organized events.
For questions or concerns regarding our cancellation practices, feel free to contact us at info@the-corner.io.